Solutions

One agent. Three ways to put it to work.

Start by overlaying the service desk you already run. Move to our AI-native ITSM when you're ready. Extend Mira across your whole stack for self-healing operations. Same agent, more surface, more resolved.

Add Mira to the service desk you already run.

No migration.

Zendesk, Zoho, Freshservice, or ServiceNow. Two-way sync keeps your system of record. Mira takes first contact on every ticket and closes the work that eats your team's day, end to end. Live in about two weeks. No migration.

Key Features:

Two-way sync with your system of record

First contact on every ticket

Resolves L1 end to end

Live in about two weeks

At a glance

Best for

Keeping the ITSM you already run

Setup

No migration · live in ~2 weeks

You get

First contact on every ticket, L1 resolved end to end

Or run Mira as your service desk.

AI-native ITSM

The full ITIL surface: incidents, problems, changes with CAB voting, CMDB, and knowledge, in one AI-native system of record. Same agent, now built into the platform instead of on top of it.

Key Features:

Full ITIL lifecycle in one record

Change management with CAB voting

Automatic problem management

CMDB-aware reasoning

At a glance

Best for

Replacing your ITSM

Setup

Your system of record moves to Mira, one platform

You get

The full ITIL lifecycle, incidents to change, in one record

Extend Mira across your whole stack.

ITOps & observability

Wire in your monitoring and observability tools and Mira moves beyond tickets: correlating alerts, running major incidents, and resolving problems at the infrastructure and application layer.

Key Features:

Cross-source alert correlation

Major incident protocol

Root cause across logs, metrics, and the CMDB

Resolution through your approval gates

At a glance

Best for

Going past the help desk

Setup

Wire in your monitoring stack

You get

Alerts correlated and worked to root cause, not queued

Ready to Choose Your Path?

Our team will help you pick the right starting point for your timeline, objectives, and organizational readiness.

One agent. Three ways to put it to work.

Add Mira to the service desk you already run.

Key Features:

Or run Mira as your service desk.

Key Features:

Extend Mira across your whole stack.

Key Features:

Ready to Choose Your Path?

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