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webinar

AI Disruption in IT Service Management: Modernizing the Service Desk

Two decades of operating IT service desks meets what's next. Scott McIsaac and Len Landale on AI agents rewriting ITSM and what IT leaders should do now.

Thursday, June 18, 2026

1:00 PM ET • 40 min

Online Webinar

Scott McIsaac • Len Landale

ITSMAI Agents

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