webinar
AI Disruption in IT Service Management: Modernizing the Service Desk
Two decades of operating IT service desks meets what's next. Scott McIsaac and Len Landale on AI agents rewriting ITSM and what IT leaders should do now.
Thursday, June 18, 2026
1:00 PM ET • 40 min
Online Webinar
Scott McIsaac • Len Landale
ITSMAI Agents
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